Privacy Policy

At Quingles Paw Connection, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

Name
Email address
Shipping address
Billing information
Phone number
Order history

How We Use Information

We use your information to:

Process orders
Deliver products
Provide customer support
Improve our services
Send order updates

Data Protection

We implement reasonable security measures to protect your personal information.

Third-Party Services

We may share necessary information with trusted third-party service providers, including payment processors and shipping partners, solely for order fulfillment purposes.

Your Rights

Customers may request access, correction, or deletion of their personal information by contacting us.

Perguntas frequentes

What happens if my product does not arrive?

If your order does not arrive within the estimated delivery time, please contact us.
We will investigate the issue and resolve it as quickly as possible.

Do the products have a warranty?

Yes, all products come with a warranty against manufacturing defects. If you receive a defective product, we will provide a replacement or a refund.

What is the return policy?

We accept returns within 14 days after delivery, provided that the item is in its original condition, unused, and in its original packaging.

To request a return, please contact our support team through the Contact Us page or via email. Once your request is reviewed, we will provide instructions on how to proceed with the return or exchange.

If the return is approved, customers may receive a replacement or refund, depending on the situation.

Do the products have a warranty?

Yes, all products come with a warranty against manufacturing defects. If you receive a defective product, we will provide a replacement or a refund.